Last updated: [DATE]
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Security Flair (“we”, “us”, “our”) operates this website. This policy explains what personal information we collect, why we collect it, and what you can do about it. We have written it in plain language rather than legal boilerplate.
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Who we are
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[LEGAL ENTITY NAME], a [ENTITY TYPE] registered in [JURISDICTION], trading as Security Flair.
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Postal address: [POSTAL ADDRESS]
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For any question about this policy or about your information, contact [PRIVACY EMAIL].
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What we collect
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Information you give us. When you submit a form or request a call, we collect the details you enter — typically your name, work email address, company name or website, and whatever you tell us about your marketing needs. Optional fields are marked as such.
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Information collected automatically. Like most websites, ours records basic technical information when you visit: IP address, browser and device type, the pages you view, how long you spend on them, and the website or campaign that referred you. This is collected through cookies and similar technologies, and only to the extent you have consented where consent is required.
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We do not ask for sensitive personal information, and we would rather you did not send it. Please do not include confidential details about your security environment in a web form.
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Why we collect it
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• To respond to your inquiry and arrange a conversation
• To provide our services if you become a client
• To understand how this website is used and improve it
• To keep records we are required to keep, and to establish or defend legal claims
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We rely on your consent for optional cookies. For responding to inquiries and running the website we rely on our legitimate interest in operating the business. Where we have a contract with you, we process information as necessary to perform it.
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Marketing
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We will reply to your inquiry. We will not add you to a marketing list without asking you separately, and agreeing to this policy when you submit a form is not consent to marketing. If you do opt in, every message we send includes an unsubscribe link.
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Who we share it with
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We do not sell personal information. We share it only with service providers who help us run the business, and only as far as they need it:
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• Tilda, our website and form platform, which hosts this site and processes form submissions
• [ANALYTICS PROVIDER], which provides website analytics
• [SCHEDULING PROVIDER], which handles call bookings
• Our email provider, through which we receive and reply to messages
• Professional advisers, and authorities where the law requires it
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Some of these providers may store or process information outside your country, including outside the EEA and the UK. Where that happens, we rely on appropriate safeguards such as standard contractual clauses.
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How long we keep it
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Inquiry records: up to 24 months from our last contact with you, unless you become a client. Client records: for the duration of the engagement and seven years afterwards, for tax and legal purposes. Website analytics: as configured in the tool, typically 14 months. We delete or anonymise information once we no longer need it.
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Your choices
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You can ask us to provide a copy of the information we hold about you, correct it, delete it, restrict or object to how we use it, or send it to you in a portable format. You can withdraw consent for optional cookies at any time using the cookie settings link on this site.
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Depending on where you live, these may be legal rights rather than courtesies — in particular under the GDPR in the EU and the UK, and under the CCPA and CPRA in California.
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To make a request, email [PRIVACY EMAIL]. We will respond within 30 days. We will not charge you or treat you differently for exercising these rights. If you are unhappy with our response, you can complain to your local data protection authority.
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Cookies
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Essential cookies keep the site working and cannot be switched off. Analytics cookies help us understand how the site is used, and they stay off until you accept them. You can change your choices at any time through the cookie settings link in the footer.
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Security
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We use reasonable technical and organisational measures to protect the information we hold, including encrypted connections and restricted access. No website can promise perfect security, and we will not claim otherwise.
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Children
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This site is aimed at businesses and is not directed at children. We do not knowingly collect information from anyone under 16.
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Other websites
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This site links to other websites. We are not responsible for their privacy practices, and this policy does not apply to them.
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Changes to this policy
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If we change this policy, we will update the date at the top of this page. Where a change is significant, we will say so here.
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Contact
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[PRIVACY EMAIL]
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[POSTAL ADDRESS]